Amenities Policies and Information

Wondering what to expect?

Amenities Policies
and Information

Quick Reference Etiquette Checklist

  • Arrive early to enjoy the amenities at an unhurried pace.
  • Shower before entering the saunas or Igloo Room®.
  • Wear spa robe and/or spa wrap in all shared amenities spaces.
  • Use a spa towel when sitting or lying in the sauna.
  • Remove jewelry before using the saunas or Igloo Room®.
  • Keep voices low and preserve the quiet, restorative atmosphere.
  • Technology is not permitted, including phones, cameras, tablets, laptops, smart glasses, recording devices, photography, video, and speaker use.
  • Food, gum, beverages, glass, plastic, metal items, vaping, and smoking are prohibited in sauna and Igloo Room® areas.
  • Hydrate before and after using heat or contrast amenities.
  • Limit sauna sessions to the recommended 10 minutes, with 15 minutes maximum.
  • Exit immediately if you feel overheated, lightheaded, dizzy, nauseated, or unwell.

Amenities Access

Amenities access is included with every facial, massage, hybrid treatment, and spa package. Each amenities pass provides up to four hours of access, allowing guests time to enjoy Culture’s lounges, saunas, and contrast experiences before or after their scheduled service.

Amenities Day Pass Without a Spa Service

Monday through Thursday | $85
Friday through Sunday | $100
Each pass is valid for up to four hours of amenities access.

Salt and Traditional Relaxation Lounge Hours

The White Himalayan Salt Lounge and traditional relaxation lounge open 30 minutes before the first available appointment of each day and close 15 minutes after the conclusion of the final appointment of each day.

Sauna and Igloo Room® Hours

The saunas and Igloo Room® open 30 minutes before the first available appointment of each day and close 30 minutes before the close of business each day.

Using the Saunas and Igloo Room®

  • Shower before entering the saunas or Igloo Room®.
  • Use a spa towel to sit or lie on while using the sauna.
  • Clothing is always mandatory and may include a spa robe and/or spa wrap.
  • A sauna spa robe or wrap is required.
  • Robes are required outside of the locker rooms, saunas, and Igloo Room®.
  • Please remove all jewelry before using the saunas or Igloo Room®.

Prohibited Items and Conduct

  • Food, gum, beverages, glass, plastic, metal items, vaping, and smoking are prohibited in the sauna and Igloo Room® areas.
  • Technology and recording devices of any kind are expressly prohibited, including cellular phones, cameras, recording glasses, smart glasses, tablets, laptops, video, photography, and speaker use.
  • Guests are asked to maintain a quiet, respectful atmosphere so all guests may fully disconnect and enjoy the amenities experience.

Sauna Time Limits and Safety

  • Please observe a reasonable time limit. Ten minutes is recommended; 15 minutes is the maximum.
  • Long exposure to sauna temperatures may result in nausea, dizziness, lightheadedness, overheating, or fainting.
  • Do not use the sauna or Igloo Room® while under the influence of alcohol.
  • Do not use the sauna or Igloo Room® while taking anticoagulants, antihistamines, vasoconstrictors, vasodilators, stimulants, hypnotics, narcotics, tranquilizers, or any medication that may affect heat tolerance, hydration, circulation, alertness, or temperature regulation unless cleared by a medical provider.
  • Pregnant guests, elderly guests, and guests with heart disease, diabetes, high or low blood pressure, or any medical condition affected by heat exposure should not use the sauna unless cleared by a medical provider.
  • Sauna use is not recommended following a facial.
  • Exit immediately if you feel uncomfortable, overheated, lightheaded, dizzy, nauseated, or unwell.